Warranty

Limited Warranty

We are committed to providing high-quality musical instruments and accessories. A limited warranty covers all instruments purchased from our store against manufacturing defects.

This warranty applies to defects in materials or workmanship under normal use.

Warranty Coverage

The warranty covers:

• Structural defects in the instrument body
• Manufacturing defects in materials
• Faulty workmanship that affects normal playability

If a defect is confirmed, we may offer repair, replacement, or a suitable solution depending on the situation.

Warranty Period

The warranty period begins on the date of delivery and typically covers:

• Instruments (violins, cellos): up to 1 months
• Accessories (bows, cases, strings, rosin, etc.): 30 days

Please check the specific product page for exact warranty details.

What Is Not Covered

This warranty does not cover:

• Normal wear and tear
• Damage caused by accidents, misuse, or improper storage
• Damage from extreme temperatures or humidity
• Unauthorized repairs or modifications
• Cosmetic damage that does not affect functionality
• Consumable accessories such as strings or rosin after use

Warranty Claims

If you believe your product has a manufacturing defect, please contact us with the following information:

• Order number
• Product name
• Description of the issue
• Photos or videos showing the defect

Our support team will review your request and guide you through the next steps.